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Discover what clients have to say about In Touch Billing services and their overall experience.
Thanks to In Touch Billing, my life is 80% easier. Running a physical therapy and medical private practice isn't the easiest thing in the world, but working with them has reduced my stress levels considerably. The best part is that my collections are up 40% since they took over, which was a few months ago! I'm not into hyperbole, but hiring them was one of the best decisions I made for my practice. If you are hesitating like I was, that's normal. It can be scary to have someone handle your billing, but having been in this business for 40+ years, I've learned it's best to focus on what you do best, which is grow and run the practice.
Allan Perlmutter
CEO, Pelham Rehab
Let others, like In Touch Billing, make sure every last dollar is collected for you. They have an entire team in place to get me paid and to minimize denials. In other words, leave some things to people who do them best. Also, the best piece of advise they gave me was to stop working with low paying payers that were bleeding my practice dry. As scary as that was, I listened and I'm glad I did. Today, my profitability is at an all time high and last month was our best month over. Our trajectory has never looked better, and I'm finally enjoying the fruits of my labor. My bank account proves it. The elimination of the never ending supervision of the billing department was and is a huge plus.
Allan Perlmutter
CEO, Pelham Rehab
With In Touch Billing, you are provided with an account manager that will work closely with your clinic. They are great and easy to work with. The In Touch Billing team are doing a great job of following our old claims and making sure we get paid! Our collections have increased. There is less than $2000 in our 121 days AR and only $1200 in the 90 days AR since they have been very efficient in getting our claims payment. In Touch Billing, does the best they can to collect every last dollar. We are really happy with the performance.
Stephanie Dunker, MSPT
Owner, Sage Physical Therapy
In my 30+ years as a compliance auditor, author and instructor, I have yet to see an EMR and billing software as comprehensive as In Touch EMR. If you are looking for compliant ICD-10 documentation, and a ‘gold standard’ that can survive auditing, get In Touch EMR. A well-defined workflow for the front desk, clinicians, billers and coders makes this a one-stop shop for quick, compliant documentation and flawless billing. I’m impressed with their HIPAA compliance, PHI protection and data breach prevention protocols. The front desk automation (certification alerts, patient portal, birthday reminders, e-newsletters) and clinician automation (progress note and reevaluation countdown, Auto Text technology, flowsheet templates, tasks and messages) are sufficient to set them apart. They didn’t stop there. The billing automation (claim cleanser, automatic transmission to billing, CCI edits – modifier 59 automation, auto-post ERAs) and the administrator functions (access controls, audit logs, time tracking, productivity metrics) result in an incredible EMR and billing software combination for all clinicians. It’s a no brainer – forget the hype from other products and get In Touch EMR
Cheryl House RMC, CHI
Compliance Auditor, Author, Coder and
Instructor at Illinois Valley Community College
Thank you for helping me collect my money in a prompt and timely manner. Your company definitely gets me reimbursed substantially faster than my previous biller and your team is way better at following up on missed or rejected claims. I am satisfied so far and look forward to a positive and productive working relationship.
Michele Gust PT, CSCS
CEO, South Miami Physical Therapy & Pilates
In Touch EMR has emerged as a comprehensive, customizable EMR solution for our growing organization. Support is always there when we need it, the ability to customize options to match our workflow are endless, clinicians find it simple and easy to use, front desk and billing love the integration between documentation and claims and compliance is built-in. This is exactly what we needed and it has boosted our efficiency. Couldn’t have asked for more. In Touch EMR is a leader in web-based EMR for physical therapy private practice. We are so very grateful for your wonderful and personalized care.
Julie Edelman PT, DPT
Owner, Avanti Therapy
They tried to go above and beyond every step of the way and have been professional and patient at all times. I was worried about getting myself and my staff trained as we got ready to open our doors. To their credit, they made this relatively stress free. I like the fact that I am able to talk to someone when I need to, and am able to document my way, with immediate billing. Thank you for your availability, guidance, kindness and patience.
Chad Gindi PT
Gindi Physical Therapy
From near bankruptcy to a $2.2 million practice in less than six months. Nitin, you are a genius and have helped our practice come back from the brink, and things have never been better. Keep up the great work!
William Linnenkohl PT
We have helped grow thousands of private practices over the years with a combination of software, workshops, and training programs. We recognize that basic elements like an EMR, billing software and a clearing house by themselves do not build a successful practice. They are just components of the bigger picture.
What you need is a billing service and a team that can help you with compliance and clinical documentation requirements. When you put great software in the hands of outstanding, dependable clinicians and billers, you’ll build a successful practice.
In November 2024 alone, our billing software has been used to process over $1 billion in collections and millions of insurance claims from thousands of payers in every state across the country. We are based in Denville, NJ and our billing staff is located in the United States and overseas, to help you lower your costs and maximize your revenue.
Schedule this no-obligations call. Ask for a FREE billing audit to learn new ways to increase revenue and reduce denials.
SCHEDULE MY BILLING STRATEGY CALL
Schedule this no-obligations call. Ask for a FREE billing audit to learn new ways to increase revenue and reduce denials.
SCHEDULE MY BILLING STRATEGY CALL
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