Keep your existing EMR & billing software if you prefer. Or switch to In Touch EMR & In Touch Biller Pro. With In Touch Billing, get an entire team of billers, coders, auditors and claim denial specialists at your fingertips by phone 7 days a week. The result – more revenue with less headaches and more freedom so you can take better care of your patients.
Most practices think they are collecting every dollar that’s owed to them. They are content with their EMR, billing software and biller. They believe they’re getting paid what they should. But this can be an illusion.
It’s not what you don’t know that hurts you.
It’s what you know to be true that simply ain’t so
- MARK TWAIN
As human beings, we hold on to our set beliefs, guarding them like prized possessions. We look for information to validate what we think is true. This is a scientific phenomenon called ‘confirmation bias’. The problem with confirmation bias is that, when our beliefs are wrong, they hold us back. Big time. Let’s be open to the possibility that some things must change.
Be open to the reality that if you want to get paid every dollar that’s owed to you, you need:
ANALYSIS
An analysis of which codes pay you the most, and which payers pay the most.
ANALYSIS
An analysis of which codes pay you the most, and which payers pay the most.
TEAM
A dedicated team that gets you paid, and fights for every dollar that’s owed to you. One or two or even three people in-house isn’t enough. You need an army of AAPC certified, experienced billers and coders, constantly keeping up with new payer guidelines and new rules.
PLAN
A plan to get phase out low paying payers and ramp up high paying payers.
That’s what we do at In Touch Billing Services. Allow us to prove this. Schedule a ‘reimbursement audit’ call where we can identify ways to increase your income. You will speak with a professional reimbursement & revenue collection specialist. Together, we will find new ways to increase your revenue.
If you like our recommendations, and you want us to handle your billing, we’ll let you know if a spot is available to work with us. We’re not a one-size fits all firm and we only take on win-win relationships. If we can’t help you, we’ll refer you to someone who can. If we take you on as a client, we charge 6%-7% of what we bring in for you from the insurance companies. Patient payments and copays are 100% yours. We have helped clients double their income within 12-24 months of working with us and we can do the same for you.
In Touch Billing specializes in medical billing for all types of private practices including rehab clinics (PT / OT / Chiropractic), physicians and pain management clinics. We go above and beyond a ‘regular billing service’ because we’ll give you tools to get more patients, document effectively and monitor your metrics intelligently. This allows you to grow your practice and increase revenue.
WE DONT JUST
BILL FOR YOUR PRACTICE
WE HELP YOU
GROW YOUR
PRACTICE.
If you prefer your own EMR and billing software, our team can easily use your existing software to get you paid. You don’t need to switch your EMR and billing software and clearing house if you don’t want to! We are experienced with almost all EMR and billing softwares. If you need an integrated EMR and billing software, we’ll save you thousands of dollars each month if you decide to switch to In Touch EMR & In Touch Biller Pro. Schedule a reimbursement audit call and we’ll show you a demo of In Touch EMR and In Touch Biller Pro as well!
Regardless of which EMR and billing software you use, there are 10 things your biller must do to increase insurance reimbursements & set the stage for 2024!
Our interests are aligned with yours. We only get paid on performance (what we collect). The more we collect, the less you pay, proportionately. You get to focus on what you do best, so you are not juggling several things at one. We put our team of billers, coders, audit prevention specialists and claim denial specialists to work for you. You see more collections and less denials. Everyone wins.
Here’s the best part – we do not force clients to sign annual contracts. After the first 90 days, you go month to month and you can cancel at any time with a 60 day advance notice. No fine print. It’s our responsibility to continue to earn your business every month.
Monthly Collections | Service Fee |
---|---|
under $200,000 | as low as 7% |
$200,001 and above | as low as 6% |
Service fee is 7% of $100,000 = $7,000
Monthly Collections
Discover what clients have to say about In Touch Billing services and their overall experience.
Thanks to In Touch Billing, my life is 80% easier. Running a physical therapy and medical private practice isn't the easiest thing in the world, but working with them has reduced my stress levels considerably. The best part is that my collections are up 40% since they took over, which was a few months ago! I'm not into hyperbole, but hiring them was one of the best decisions I made for my practice. If you are hesitating like I was, that's normal. It can be scary to have someone handle your billing, but having been in this business for 40+ years, I've learned it's best to focus on what you do best, which is grow and run the practice.
Allan Perlmutter
CEO, Pelham Rehab
Let others, like In Touch Billing, make sure every last dollar is collected for you. They have an entire team in place to get me paid and to minimize denials. In other words, leave some things to people who do them best. Also, the best piece of advise they gave me was to stop working with low paying payers that were bleeding my practice dry. As scary as that was, I listened and I'm glad I did. Today, my profitability is at an all time high and last month was our best month over. Our trajectory has never looked better, and I'm finally enjoying the fruits of my labor. My bank account proves it. The elimination of the never ending supervision of the billing department was and is a huge plus.
Allan Perlmutter
CEO, Pelham Rehab
With In Touch Billing, you are provided with an account manager that will work closely with your clinic. They are great and easy to work with. The In Touch Billing team are doing a great job of following our old claims and making sure we get paid! Our collections have increased. There is less than $2000 in our 121 days AR and only $1200 in the 90 days AR since they have been very efficient in getting our claims payment. In Touch Billing, does the best they can to collect every last dollar. We are really happy with the performance.
Stephanie Dunker, MSPT
Owner, Sage Physical Therapy
In my 30+ years as a compliance auditor, author and instructor, I have yet to see an EMR and billing software as comprehensive as In Touch EMR. If you are looking for compliant ICD-10 documentation, and a ‘gold standard’ that can survive auditing, get In Touch EMR. A well-defined workflow for the front desk, clinicians, billers and coders makes this a one-stop shop for quick, compliant documentation and flawless billing. I’m impressed with their HIPAA compliance, PHI protection and data breach prevention protocols. The front desk automation (certification alerts, patient portal, birthday reminders, e-newsletters) and clinician automation (progress note and reevaluation countdown, Auto Text technology, flowsheet templates, tasks and messages) are sufficient to set them apart. They didn’t stop there. The billing automation (claim cleanser, automatic transmission to billing, CCI edits – modifier 59 automation, auto-post ERAs) and the administrator functions (access controls, audit logs, time tracking, productivity metrics) result in an incredible EMR and billing software combination for all clinicians. It’s a no brainer – forget the hype from other products and get In Touch EMR
Cheryl House RMC, CHI
Compliance Auditor, Author, Coder and
Instructor at Illinois Valley Community College
Thank you for helping me collect my money in a prompt and timely manner. Your company definitely gets me reimbursed substantially faster than my previous biller and your team is way better at following up on missed or rejected claims. I am satisfied so far and look forward to a positive and productive working relationship.
Michele Gust PT, CSCS
CEO, South Miami Physical Therapy & Pilates
In Touch EMR has emerged as a comprehensive, customizable EMR solution for our growing organization. Support is always there when we need it, the ability to customize options to match our workflow are endless, clinicians find it simple and easy to use, front desk and billing love the integration between documentation and claims and compliance is built-in. This is exactly what we needed and it has boosted our efficiency. Couldn’t have asked for more. In Touch EMR is a leader in web-based EMR for physical therapy private practice. We are so very grateful for your wonderful and personalized care.
Julie Edelman PT, DPT
Owner, Avanti Therapy
They tried to go above and beyond every step of the way and have been professional and patient at all times. I was worried about getting myself and my staff trained as we got ready to open our doors. To their credit, they made this relatively stress free. I like the fact that I am able to talk to someone when I need to, and am able to document my way, with immediate billing. Thank you for your availability, guidance, kindness and patience.
Chad Gindi PT
Gindi Physical Therapy
From near bankruptcy to a $2.2 million practice in less than six months. Nitin, you are a genius and have helped our practice come back from the brink, and things have never been better. Keep up the great work!
William Linnenkohl PT
* Only available with monthly collections of over $200,000
For other clients, discounted pricing is available
All In Touch Billing clients get a dedicated billing account manager who’s available to answer your questions about your cash flow and help you identify at least ONE area of improvement to your cash flow each month. We’ll help you get paid more, faster.
The best part, we become an extension of your front desk and call insurance companies to verify patient benefits before the patient steps into your clinic. We do this the old-fashioned way by getting payers on the phone, since online patient benefit verification can be incomplete or outdated. Our eligibility verification service reduces denials. Eligibility verification is also available as a stand-alone service, but it is made available at no extra charge to qualifying In Touch Billing clients.
Our Credentialing department also renegotiates contracts for all our clients every year. This ensures you get paid more each year. You will also have the option to add on an integrated software suite of EMR, billing software and clearing house services in one integrated solution.
Schedule this no-obligations call. Ask for a FREE billing audit to learn new ways to increase revenue and reduce denials.
If you want to keep your existing EMR and billing software, that’s fine! In Touch Billing is ‘software agnostic’ which means we can grow your practice regardless of which EMR and billing software you use. Our goal is to analyze key metrics to grow your practice. Regardless of which software you use, the In Touch Billing staff will always use available data to make the right decision for your practice.
View information such as:
We dig deeper into payment information by drilling down to areas like:
We help you identify where your money is coming from, and how it is being applied to your Accounts Receivables. We help you keep track of all the payments you receive, and make sure that payments are being applied within 24 hours. We track your adjustments and collections to monitor bad debt and write offs.
We track information such as:
We analyze data based on:
View information such as:
We look at two things mainly.
Accounts Receivable is the single most important indicator of the financial health of your practice. It is important to monitor the productivity of all your clinicians to identify areas of inefficiency instantly and improve them. With our billing service, we’ll help you answer questions like
How many procedures is this provider billing on average?
How much has been collected per visit for this provider?
What are the charge amounts?
We have helped grow thousands of private practices over the years with a combination of software, workshops, and training programs. We recognize that basic elements like an EMR, billing software and a clearing house by themselves do not build a successful practice. They are just components of the bigger picture.
What you need is a billing service and a team that can help you with compliance and clinical documentation requirements. When you put great software in the hands of outstanding, dependable clinicians and billers, you’ll build a successful practice.
In November 2024 alone, our billing software has been used to process over $1 billion in collections and millions of insurance claims from thousands of payers in every state across the country. We are based in Denville, NJ and our billing staff is located in the United States and overseas, to help you lower your costs and maximize your revenue.
Schedule this no-obligations call. Ask for a FREE billing audit to learn new ways to increase revenue and reduce denials.
SCHEDULE MY BILLING STRATEGY CALL
You get a dedicated team to help with benefits verification, documentation review and claims scrubbing prior to submission. You also get a team to follow up with claim denials so you are paid every dollar that’s owed to you, as fast as possible.
Online patient eligibility verification leads to automatic patient chart creation at the front desk, which minimizes billing errors at the outset.
Our claim scrubbing technology combined with a painstaking manual overview of each claim ensures a 99.5% claim acceptance rate.
Insight into all the payer rules allows us to bill quickly, allowing you to maximize your cash flow.
Aggressive follow up and denial management processes improve cash flow by helping your practice get paid more, faster.
Automated compliance and security alerts to document quickly, efficiently and increase staff productivity in the process.
Simple, easy to understand patient statements help increase patient payments.
Schedule this no-obligations call. Ask for a FREE billing audit to learn new ways to increase revenue and reduce denials.
SCHEDULE MY BILLING STRATEGY CALL
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